Privacy Policy

1. Introduction

Welcome to Ayantrik ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our virtual electronics lab platform, courses, and related services (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, do not use our Service.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, password, and profile information
• Payment Information: Billing address, payment method details (processed securely through third-party payment processors)
• Educational & Simulation Data: Course progress, project submissions, certificates, learning achievements, circuit data, virtual component configurations, code written within our interactive workspaces, and simulation execution logs.
• Communication Data: Messages sent through our platform, support requests, and feedback
• Community Content: Projects shared publicly, comments, likes, and community interactions

2.2 Automatically Collected Information

• Usage Data: Pages visited, features used, time spent on platform, and navigation patterns
• Device Information: IP address, browser type, operating system, device identifiers
• Cookies and Tracking: We use cookies and similar technologies to enhance your experience and analyze usage. You can manage your cookie preferences on our Cookie Preferences page.
• Log Data: Server logs, error reports, and performance metrics

3. How We Use Your Information

We use the collected information for various purposes:

• To provide, maintain, and improve our Service
• To process your registration, manage your account, and provide customer support
• To process payments and manage subscriptions
• To track your learning progress and provide personalized course recommendations
• To send you updates, newsletters, and promotional materials (with your consent)
• To detect, prevent, and address technical issues and security threats
• To analyze usage patterns and improve our platform's functionality
• To comply with legal obligations and enforce our Terms of Service

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in operating our platform (payment processors, cloud hosting, analytics)
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to users)
• Protection of Rights: To protect our rights, property, or safety, or that of our users
• With Your Consent: When you explicitly authorize us to share your information
• Public Content: Projects and content you choose to share publicly in the community
• Educational Institutions:If you access the Service through an account, license, or classroom link provided or sponsored by an educational institution (such as your university, college, or training center), your course progress, lab scores, project submissions, and platform activity metrics will be shared with that institution's authorized administrators or instructors.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption in transit using HTTPS/TLS
• Access controls and authentication mechanisms
• Third-party payment processing so full card details are not entered into Ayantrik's application forms

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on applicable law and the context of processing, you may have rights regarding your personal information, including:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and associated data
• Withdrawal of Consent: You have the right to withdraw your consent to data processing at any time. If you withdraw consent, you must stop using the Service, and we will delete your personal data except where legally restricted.
• Portability: Request portable data where this right applies and the requested export is technically available
• Opt-Out: Unsubscribe from marketing communications
• Cookie Preferences: Manage cookie settings through your browser

To exercise these rights, please contact us at info@ayantrik.in or through your account settings.

7. Children's Privacy

Ayantrik is marketed for educational use, including use by learners under 18 through schools or parents. A child must not create or use an account independently where applicable law requires verifiable parental or guardian consent. In India, a child is a person under 18 for purposes of the Digital Personal Data Protection framework. Schools, parents, and guardians should contact us before enabling child accounts so the applicable consent and account-management process can be confirmed. We do not use children's personal data for targeted advertising or behavioural monitoring. If you believe a child account is being processed without the required authorization, contact us immediately.

8. International Data Transfers

Your information may be processed in countries other than your country of residence, including where service providers host or support the Service. Those countries may have different data-protection laws. Where applicable law requires transfer safeguards or disclosures, we will take the required steps. Contact us for current provider and processing-location information.

9. Data Retention

We retain your personal information for as long as necessary to provide our Service, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or legitimate business purposes.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us & Grievance Redressal

If you have any questions about this Privacy Policy, your rights, or wish to withdraw your consent, you can contact us at: